mac micrisoft remote desktop black screen

#Mac micrisoft remote desktop black screen license#
#Mac micrisoft remote desktop black screen mac#

We rebooted the VPN and server regularly. We have ruled out resource issues due to the less than 50% utilization.Īnyone faced anything similar ? Any help would be appreciated.Įdit: Another thing to add, during non peak hours, there were no issues reported.

#Mac micrisoft remote desktop black screen license#

The server in question is running Windows Server 2012 r2, with 150 license for RDP. I was still able to manually disconnect and reconnect to the VPN.Ĭheck the Firewall for alerts, but I couldn't find anything that can help me to identify the issue either. There were no alarms detected on the ISP end either. But bandwidth utilization is at less than 50% before it crashes to 0 during the black screen. We escalated the matter to ISP, thinking that its a network issue. Our VPN box which have almost 500 sessions, is also working at below 50% utilization for both memory and CPU. I've checked the memory / CPU utilization on the server, it is below 50% during peak. When the issue occurs, VPN remains connected. This persisted for 15-30 mins before users are able login back into their environment. If they attempt to reconnect, they will get a black screen. The server and VPN was upgraded in order to handle the increased load.ĭuring peak hours, all the users will get booted out of the server.

#Mac micrisoft remote desktop black screen mac#

So we are looking at alike 100-150 users connected via remote desktop to 1 physical server. You can quickly change between your remote session and the Mac desktop by pressing control + left arrow, and vise versa for going back to Windows.

But as time goes by, the number of people remoting in has increased significantly. This setup was working great in the initial years when there were only like 50 users. I am not logged into the user on the Ubuntu desktop. A black screen appears for a while, until the regular desktop appears. While sign in into a remote server by using remote desktop, the following issues may occur: A slow sign-in process. echo 'gnome-session -sessionubuntu-2d' >. The following knowledge base can help you to resolve the issue of a black screen may appear while sign-in by using remote desktop. Things I have tried: Installed and upgraded graphics drivers. Recently, I've been encountering black screen issues when trying to remote to a server via vpn. However, after signing in on my Mac, a black screen appears.